Privacy Policy
Welcome to JustSouq.ae. Your privacy is important to us, and we are committed to protecting your personal information.
This Privacy Policy explains how we collect, use, store, and protect your information when you visit or make a purchase from https://justsouq.ae.
By using our website, you agree to the practices described in this Privacy Policy.
1. Information We Collect
When you use JustSouq.ae, we may collect the following information:
Personal Information
- Full Name
- Email Address
- Phone Number
- Billing Address
- Shipping Address
- Payment Information (processed securely through payment providers)
- Order History
Technical Information
- IP Address
- Browser Type
- Device Information
- Operating System
- Website Usage Data
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Process and deliver your orders
- Verify transactions
- Provide customer support
- Send order confirmations and shipping updates
- Improve our website and services
- Personalize your shopping experience
- Prevent fraud and unauthorized activities
- Comply with legal obligations
- Send promotional emails (only where permitted or with your consent)
3. Payment Security
We do not store your complete credit or debit card information.
Payments are processed securely through trusted third-party payment gateways using industry-standard encryption and security protocols.
4. Cookies
We use cookies to:
- Remember your shopping cart
- Keep you logged in
- Improve website performance
- Understand visitor behavior
- Personalize content and offers
You may disable cookies through your browser settings; however, some website features may not function properly.
5. Sharing Your Information
We do not sell or rent your personal information.
We may share your information only with trusted third parties such as:
- Payment processors
- Shipping and courier companies
- Technology service providers
- Marketing service providers (where applicable)
- Government authorities when legally required
All third-party service providers are expected to protect your information appropriately.
6. Data Security
We implement appropriate technical and organizational security measures to protect your personal information against:
- Unauthorized access
- Data loss
- Misuse
- Alteration
- Disclosure
While we strive to protect your information, no internet transmission or storage system is completely secure.
7. Data Retention
We retain your personal information only for as long as necessary to:
- Complete your orders
- Provide customer support
- Meet legal, accounting, and tax requirements
- Resolve disputes
- Enforce our policies
8. Marketing Communications
If you subscribe to our newsletter or promotional updates, we may send you:
- Special offers
- Product launches
- Promotions
- Shopping tips
You can unsubscribe at any time using the “Unsubscribe” link included in our emails.
9. Your Privacy Rights
Depending on applicable laws, you may have the right to:
- Request access to your personal information
- Correct inaccurate information
- Request deletion of your information (subject to legal requirements)
- Withdraw consent for marketing communications
- Request information about how your data is processed
To exercise these rights, please contact us using the information below.
10. Third-Party Links
Our website may contain links to third-party websites.
We are not responsible for the privacy practices or content of those websites. We encourage you to review their privacy policies before providing personal information.
11. Children’s Privacy
JustSouq.ae is not intended for individuals under the age of 18.
We do not knowingly collect personal information from children.
12. International Data Transfers
Your information may be processed or stored by trusted service providers located outside the UAE where necessary for order processing, payment processing, or website hosting. We take reasonable steps to ensure appropriate safeguards are in place.
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be published on this page along with the updated revision date. Continued use of the website after changes are posted constitutes acceptance of the updated policy.
14. Contact Us
If you have any questions regarding this Privacy Policy or your personal information, please contact us:
JustSouq.ae
Website: https://justsouq.ae
Email: enquery@justsouq.ae